Frequently asked
questions

A Kathmandu-based software company building CBS, Mobile Banking, DMS and HR software exclusively for Nepal's cooperative sector since 2017.

Over 120 cooperatives across Nepal — from small single-branch savings cooperatives to large multi-province financial cooperatives.

Yes. Our CBS includes 100+ pre-built NRB report templates and is updated with every regulatory change at no extra cost.

Yes. Every module — savings, loans, reports, payslips — is fully Bikram Sambat native. Dates, receipts and statements all print in BS.

Core Banking (500 members), web portal, email + ticket support, monthly backups and one training session. Setup fees apply separately.

No. We provide a full itemized quote before any commitment — including setup, data migration and training costs.

Growth and Enterprise clients: < 2 hr SLA for P1 issues. Starter: next-business-day. All clients have the 24×7 ticket portal.

Yes. We have staff in all major provinces and provide on-site support for critical deployments and go-live days.

All client data is stored on servers within Nepal by default. Enterprise clients may opt for on-premise or private cloud deployment.

CBS — 2 weeks. Mobile Banking — 3 weeks. DMS — 1 week. Website — 2 weeks. Timelines depend on data migration complexity.